MaintSmart Web-Enabled Work Order/Request Module and Down Time Logger.
When a MaintSmart user (with request-only access permissions) logs into the web-enabled work request screen they will only need to select from two (2) fields. How much simpler could this possibly be? The requestor can optionally enter comments too.
To make this even simpler you could even create a task: "See Comments". When the requestor logs in all they have to do is identify the equipment then choose the "See Comments" task and enter the desired information that they want to convey to the maintenance department without even knowing what task to select. Users with access permissions above "requestor only" see the Add or Edit Work Orders screen instead of the screen depicted below. You can even set-up defaults so the task and/or the equipment auto-populate based upon user login.
Once the request has been created it appears in the main MaintSmart program and can be sent automatically to one or more email recipients
Notice in the picture below that not only does MaintSmart provide three (3) different filters for the equipment drop-down but also displays the active filter above the equipment drop-down in the label text (colors blue when in filter mode). The is also a task filter to make it really easy for the user to find what they are looking for.
Web-Enabled Work Request Screen Compliments MaintSmart's Windows-Based Work Request System.
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Add a full work order from the web. Auto-email is enabled in the below picture. Auto-email can also be used for simple service requests too.
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Log an equipment failure from the web.
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